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Terms and Conditions

Orangemate is owned and managed by VOLUMATE, Chennai.

These terms and conditions outline the rules and regulations for the use of our Website

By accessing this website, we assume you accept these terms and conditions. Do not continue to use, if you do not agree to take all of the terms and conditions stated on this page.

Customer Should be legally an Adult

You must be at least eighteen (18) years of age or above and capable of entering, performing, and adhering to these terms. While individuals under the age of 18 may utilize/browse, they shall do so only with the involvement, guidance, and supervision of their parents and/or legal guardians, under such parent /legal guardian’s registered account.

The following terminology applies to these Terms and Conditions, Privacy Statement, and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and Us. All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of the provision of the Company’s stated services, in accordance with and subject to, prevailing law of India. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Orangemate reserves the right to refuse or cancel any order placed for a product without assigning any reason. This shall be regardless of whether the order has been confirmed and/or payment levied. In the event the payment has been processed by the Payment gateway the same shall be credited to your account and duly notified to you by email.

In a credit card transaction, you must use your own credit card. The liability to use a card fraudulently will be on the user and the onus to 'prove otherwise' shall be exclusively on the user. Orangemate shall not be held liable in any manner for any kind of fraud.

All prices, unless indicated otherwise are in Indian Rupees (INR). Prices and availability of products are subject to change without prior notice at the sole discretion of Orangemate.

On receipt of your request for the product, Orangemate arranges to dispatch the product within the stipulated period. The stipulated period of delivery would be on the product’s basis.

Any request for cancellations of orders once duly placed on the site shall be entertained only if your order hasn't already been shipped or redirected for shipment. In the  event that a non-delivery occurs on account of a mistake by you  (i.e. wrong name or address) any extra cost incurred by Orangemate for re-delivery shall be claimed from the User
placing the order.

Orangemate not be held liable for any delayed delivery of purchased goods due to, flood, fire, wars, acts of God or any cause that is beyond the control of us.


The User expressly agrees that the use of our site at the User's sole risk. The Services of is provided on an "as is" basis without warranties of any kind, whether express or implied. Orangemate its affiliates, employees, agents, consultants, contracted companies make no warranties of any kind, whether expressed or implied, for the service it is providing or as to the results that may be obtained from use of the Service or as to the accuracy, reliability or content of any information, service or merchandise provided through this service. Orangemate does not represent or warrant to maintain the confidentiality of information; although our current practice is to utilise reasonable efforts to maintain such confidentiality.


In no event shall Orangemate, its directors, officials, representatives and employees be liable for any damages relating to products sold through its platforms.


The User agrees to provide authentic and true information. Orangemate reserves the right to confirm and validate the information and other details provided by the User at any point of time. If upon confirmation such User details are found not to be true (wholly or partly), Orangemate has the right in its sole discretion to reject the registration and debar the User from using the Services of Orangemate website and / or other affiliated websites without prior intimation whatsoever.


Orangemate will not be responsible for any damage suffered by users from use of the services on this site. This without limitation includes loss of revenue/data resulting from delays, non-deliveries, missed deliveries or service interruptions as may occur. This disclaimer of liability also applies  to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of or use of record, whether for breach of contract, tortuous behavior, negligence or under any other cause of action.


Users who choose to access and/or use the site from other geographies and locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.


This site is designed and created exclusively by us. Unauthorized use is strictly prohibited. All titles, trademarks, trade names, logos, ownership rights and intellectual property rights, including copyright, rest with Orangemate and their respective manufacturer’s.


The User shall not at any time and/or by any means copy, reproduce, distribute, sell, transfer, republish, store, archive or use other than as intended at this site, with or without alteration or modification, any of the works, designs, contents, trademarks, trade names, and logos.


This agreement shall be construed in accordance with the applicable laws of India. The Courts at Chennai shall have exclusive jurisdiction in any disputes arising out or pertaining hereto.


The decision of Orangemate in respect of any other terms and conditions outside the purview of the above shall be final and binding.


These terms and conditions supersede all previous representations, understandings or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted. By using the services of Orangemate website you agree to be bound by the Terms and Conditions.

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